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Prepare People for Greater Responsibility

Business process training can help improve employee productivity and reduce errors. There are many different training audiences who can benefit from this type of training:


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  • New hire employees can learn the company’s procedures
  • Current employees can learn new procedures
  • Managers can learn how to identify common process errors

Business process training can be part of an overall change management plan or even a six-sigma quality process. The company benefits from the process change when people understand the change and correctly utilize it in the workplace. In business process training, people step away from their day-to-day operations and enter a learning environment. During this time, people have a chance to practice the new process in a safe environment that will not affect real clients or customers.

Your company can measure the effects of business process training through a formal training evaluation process. Kirkpatrick’s four levels of training evaluation allow companies to measure how individuals respond to training and how well they change their workplace behaviors afterwards. Your company can also use the evaluation process to measure the overall training return on investment.

Find Solutions for Your Company’s Needs

In this area, you will find several examples of business process training solutions that you can adopt. At the end of each page, you will see a link to a related case study where you can read a story about how a company met an actual process training need.

If you would like specific advice on your business process training project, you can contact Intulogy and ask an expert.

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