Launching the Course
The ADDIE model provides a systematic methodology to plan, develop, and test the course before it launches. If you follow the ADDIE model, you’ll have a high degree of confidence about the course when it’s ready to launch:
- The course meets important business goals
- The course covers content that learners need to know
- The course reflects the learners existing capabilities
Additionally, you’ll have reviewed the course’s content for accuracy and completeness. You’ll also have conducted a pilot test to ensure that learners will actually master the skills they need to achieve the course’s learning objectives.
It’s possible for someone to write and launch a course without following the ADDIE instructional design methodology, but there’s a much higher degree of risk. The course could have the wrong focus, confuse or frustrate the learners, or even lack critical content. So, if the course has been developed without planning or testing, then all you can do is hope that the course will go well.
Course Delivery Issues
There are plenty of issues to address during the ADDIE implementation phase. It’s important to make sure that the course gets delivered smoothly and effectively to the learners. Of course, these delivery issues will substantially depend on the course’s delivery format. Generally, the implementation phase contains a lot of project management and logistics issues.
Let’s take a brief look at the training delivery issues for a company that wants to offer instructor-led courses to 2,000 employees who work at sites across the United States. During the one-day course, learners will gather in classes (ranging between eight and fifteen learners). Each learner will need to receive a course workbook and have access to an internet-ready computer. Some of the client’s sites have classrooms with computers, but many sites will need to go to offsite locations for training.
Here are just a few of the implementation issues that the delivery team will need to decide.
- Establish the timetable for the course rollout
- Schedule the courses, enroll learners, and reserve on-site and off-site classrooms
- Notify learners and their supervisors about the course
- Select trainers and prepare them with a custom train-the-trainer
- Arrange for the printer to deliver course workbooks to the class site
- Ensure all sites will have internet-ready computers and arrange for laptops to be shipped when necessary
- Manage travel and expenses for the trainers and/or learners
The rollout of a national training program often becomes a complex, choreographed activity. Usually, the planning for the delivery phase starts well before the course is ready for implementation. We’ll take a look at how the ADDIE implementation phase intersects with the corporate world next week.